Privacy Policy

Effective date

The Effective Date of this Privacy Policy is January 1, 2014.

This Privacy Policy supersedes any prior agreements or earlier versions of this Privacy Policy between you and Qardio for the use of the Services.

We collect and use the following information to provide, improve and protect our Services:

Account.

We collect, and associate with your account, information like your name, email address, phone number, payment info, and physical address. Some of our services let you access your accounts and your information with other service providers.

Services.

When you use our Services, we store, process and transmit Your Information.

Usage.

We collect information from and about the devices you use to access the Services. This includes things like IP addresses, the type of browser and device you use, the web page you visited before coming to our sites, and identifiers associated with your devices. Your devices (depending on their settings) may also transmit location information to the Services.

Cookies and other technologies.

We use technologies like cookies and pixel tags to provide, improve, protect and promote our Services. For example, cookies help us with things like remembering your username for your next visit, understanding how you are interacting with our Services, and improving them based on that information. You can set your browser to not accept cookies, but this may limit your ability to use the Services.

Email and other communications.

From time to time, we may want to contact you with information about product announcements, software updates and special offers. We also may want to contact you with information about products and services from our business partners. We consider your acceptance of this Privacy Policy as your acceptance of our offer to send you these emails. You may opt out of such communications at any time by clicking the “unsubscribe” link found within Qardio email updates.

Qardio is not in the business of selling or renting user information, and we only disclose information when:

  • We have your explicit consent to share the information.

  • We need to share your information with affiliated and unaffiliated service providers who process data on our behalf and subject to strict data protection requirements.

  • We need to share your information with affiliated and unaffiliated service providers to fulfill your product or service requests, including sales, delivery and support for certain products from the Qardio Market.

  • We believe it is necessary to investigate potential violations of our Terms, to enforce those Terms, or where we believe it is necessary to investigate, prevent or take action regarding illegal activities, suspected fraud or potential threats against persons, property or the systems on which we operate the Services.

  • We determine that the access, preservation or disclosure of information is required or permitted by law to protect the rights, property or personal safety of Qardio and users of the Services, or is required to comply with applicable laws, including compliance with warrants, court orders or other legal process.

  • We need to do so in connection with the sale or reorganization of all or part of our business, as permitted by applicable law.

We may share Your Information as discussed below:

  • Others working for Qardio. Qardio will from time to time engage certain affiliates or other third parties to provide technical or other services relating to all or part of the Services, or perform certain functions associated with the operation of the Qardio Market, and you hereby agree that such third party involvement is acceptable. These third parties will access your information only to perform tasks on our behalf and in compliance with this Privacy Policy.

  • Other users. Our Services display information like your name and email address to other users in places like your user profile and sharing notifications. Certain features let you make additional information available to other users.

  • Other applications. You can also give third parties access to your information and account – for example, via Qardio APIs. Just remember that their use of your information will be governed by their privacy policies and terms.

Data Transmission and Storage.

Your use of the Services will likely result in interstate and possibly international data transmissions, and your use of the Service shall constitute your consent to permit such transmissions.

If you are based in the European Union, any information you provide, including any personal information, will be transferred to and processed by a computer server located within the the European Union. If you are based in the United States or any other location outside of the European Union, any information you provide, including any personal information, will be transferred to and processed by a computer server located within the the United States.

If you live in Switzerland or the European Union, please note that not only is United Kingdom-based Qardio Europe Ltd the data controller for all information associated with your Qardio Service account, but Qardio Europe Ltd is also the data controller for any payment, order, shipping and other information you provide when you purchase an item from the Qardio Market, even though such orders will be placed with or fulfilled by U.S.-based Qardio, Inc.

Data security.

Qardio is committed to protecting the security of your information and takes reasonable precautions to protect it. However, Internet data transmissions, whether wired or wireless, cannot be guaranteed to be 100% secure, and as a result, we cannot ensure the security of information you transmit to us; accordingly, you acknowledge that you do so at your own risk.

We use industry standard encryption to protect your data in transit. This is commonly referred to as transport layer security (“TLS”) or secure socket layer (“SSL”) technology.

Once we receive your data, we protect it on our servers using a combination of administrative, physical and logical security safeguards. The security of the information stored locally in the Qardio Software installed on your computing device requires that you make use of the security features of your device. We recommend that you take the appropriate steps to secure all computing devices that you use with our applications and service.

Law & Order.

We may disclose your information to third parties if we determine that such disclosure is reasonably necessary to (a) comply with the law; (b) protect any person from death or serious bodily injury; (c) prevent fraud or abuse of Qardio or our users; or (d) protect Qardio’s property rights.

Retention.

We’ll retain information you store on our Services for as long as we need it to provide you the Services. If you delete your account, we’ll also delete this information. But please note: (1) there might be some latency in deleting this information from our servers and back-up storage; and (2) we may retain this information if necessary to comply with our legal obligations, resolve disputes, or enforce our agreements.

Safe Harbor.

Qardio complies with the EU-U.S. and Swiss-U.S. Safe Harbor (“Safe Harbor”) frameworks and principles. You can learn more about Safe Harbor by visiting https://export.gov/safeharbor. TRUSTe is the independent organization responsible for reviewing and resolving complaints about our Safe Harbor compliance. We ask that you first submit any such complaints directly to us via privacy@getqardio.com. If you aren’t satisfied with our response, please contact TRUSTe at https://feedback-form.truste.com/watchdog/request.

Modifications.

Changes in this Privacy Policy are almost certain to happen, due to changes in our Service and the laws that apply to us and you. If we make a change, we’ll do our best to provide you with advance notice, although in some situations, such as where a change is required to satisfy applicable legal requirements, an update to these Terms may need to be effective immediately. We’ll announce changes here at our site, and we also may elect to notify you of changes by sending an email to the address you have provided to us. We will also try to explain the reasons for the change.

Contact.

Have questions or concerns about Qardio, our Services and privacy? Contact us at privacy@getqardio.com